logo
Welcome Guest! To enable all features please try to register or login.
2 Pages<12
Pre-Order PC Version from amazon.co.uk...
Options
Previous Topic Next Topic
Crom
#21 Posted : 10 May 2012 07:35:52(UTC)

Rank: Sniper

Groups: Registered
Joined: 09/05/2012(UTC)
Posts: 5

Thanks: 1 times
Was thanked: 1 time(s) in 1 post(s)
Back to top
SEV2admin
#22 Posted : 10 May 2012 07:41:06(UTC)

Rank: Administration

Groups: Registered, Administrators
Joined: 27/02/2012(UTC)
Posts: 216

Was thanked: 127 time(s) in 70 post(s)
An update for everyone - there have been some issues with Amazon PC customers not receiving the pre-order bonus DLC. Amazon actually chose not to participate in the pre-order bonus but our distributors Mastertronic have some codes left, so if you would like one then please contact support@mastertronic.com

Please note, that this is ONLY available if you're able to show proof of purchase.
Back to top
3 users thanked SEV2admin for this useful post.
Crom on 10/05/2012(UTC), OneShot on 11/05/2012(UTC), kuhfi on 11/05/2012(UTC)
citkabuto
#23 Posted : 10 May 2012 08:44:34(UTC)
Rank: Sniper

Groups: Registered
Joined: 09/05/2012(UTC)
Posts: 3
Official post in the Steam forums:


"Amazon sales with no DLC
There have been some issues with Amazon customers not receiving the pre-order bonus DLC. Amazon actually chose not to participate in the pre-order bonus but our distributors Mastertronic have some codes left, so if you would like one then please contact support@mastertronic.com

Please note, that this is ONLY available if you're able to show proof of purchase."



I sent an email with proof of purchase to Mastertronic and got the code by email within 10 mins.
Back to top
Debian
#24 Posted : 10 May 2012 08:51:51(UTC)

Rank: Sniper

Groups: Registered
Joined: 30/03/2012(UTC)
Posts: 9
Location: Belgium

Thanks: 1 times
Was thanked: 2 time(s) in 2 post(s)
That was the solution I was waiting for. Thanks for the effort!

* EDIT *

I just sent them an e-mail, keeping fingers crossed!
Back to top
 |  Edit by user
Crom
#25 Posted : 10 May 2012 09:11:28(UTC)

Rank: Sniper

Groups: Registered
Joined: 09/05/2012(UTC)
Posts: 5

Thanks: 1 times
Was thanked: 1 time(s) in 1 post(s)
I got a DLC key 15 minutes after writing them.
You guys really came through.
Thank you.

+1 respect!
Back to top
1 user thanked Crom for this useful post.
SteveHart on 10/05/2012(UTC)
Debian
#26 Posted : 10 May 2012 09:24:46(UTC)

Rank: Sniper

Groups: Registered
Joined: 30/03/2012(UTC)
Posts: 9
Location: Belgium

Thanks: 1 times
Was thanked: 2 time(s) in 2 post(s)
This support is great, got the code as well! Thanks for all the effort!
Back to top
1 user thanked Debian for this useful post.
SteveHart on 10/05/2012(UTC)
kuhfi
#27 Posted : 10 May 2012 10:59:10(UTC)
Rank: Sniper

Groups: Registered
Joined: 06/05/2012(UTC)
Posts: 8
Location: Germany

Thanks: 1 times
Was thanked: 1 time(s) in 1 post(s)
I also sent them an email, hopefully I'll get both codes since I ordered two copies.
Edit: Damn, they're fast! Received both codes exactly 11 Minutes after I wrote them.
Back to top
 |  Edit by user
SEV2
#28 Posted : 10 May 2012 11:17:59(UTC)

Rank: Administration

Groups: Moderator, Registered, Administrators
Joined: 29/02/2012(UTC)
Posts: 175
Location: London

Thanks: 70 times
Was thanked: 93 time(s) in 45 post(s)
kuhfi wrote:
I also sent them an email, hopefully I'll get both codes since I ordered two copies.
Edit: Damn, they're fast! Received both codes exactly 11 Minutes after I wrote them.


Awesome stuff! Really glad you're getting the codes.
Back to top
1 user thanked SEV2 for this useful post.
OneShot on 11/05/2012(UTC)
kuhfi
#29 Posted : 10 May 2012 11:27:02(UTC)
Rank: Sniper

Groups: Registered
Joined: 06/05/2012(UTC)
Posts: 8
Location: Germany

Thanks: 1 times
Was thanked: 1 time(s) in 1 post(s)
SEV2 wrote:
kuhfi wrote:
I also sent them an email, hopefully I'll get both codes since I ordered two copies.
Edit: Damn, they're fast! Received both codes exactly 11 Minutes after I wrote them.


Awesome stuff! Really glad you're getting the codes.


Thanks alot to you guys for the great support! Very fair!
Back to top
1 user thanked kuhfi for this useful post.
SEV2 on 10/05/2012(UTC)
Debian
#30 Posted : 10 May 2012 11:38:49(UTC)

Rank: Sniper

Groups: Registered
Joined: 30/03/2012(UTC)
Posts: 9
Location: Belgium

Thanks: 1 times
Was thanked: 2 time(s) in 2 post(s)
SEV2 wrote:
kuhfi wrote:
I also sent them an email, hopefully I'll get both codes since I ordered two copies.
Edit: Damn, they're fast! Received both codes exactly 11 Minutes after I wrote them.


Awesome stuff! Really glad you're getting the codes.


Thanks for helping us get there!
Back to top
1 user thanked Debian for this useful post.
SEV2 on 10/05/2012(UTC)
OneShot
#31 Posted : 11 May 2012 05:56:16(UTC)
Rank: Senior Sniper

Groups: Registered
Joined: 09/04/2012(UTC)
Posts: 18

Thanks: 5 times
Glad to hear that responsibility was finally taken.

I have myself sent a mail to Mastertronic just now with proof of purchase at Amazon, so I'll be awaiting a code shortly.
Back to top
OneShot
#32 Posted : 11 May 2012 06:00:56(UTC)
Rank: Senior Sniper

Groups: Registered
Joined: 09/04/2012(UTC)
Posts: 18

Thanks: 5 times
SEV2 wrote:
kuhfi wrote:
I also sent them an email, hopefully I'll get both codes since I ordered two copies.
Edit: Damn, they're fast! Received both codes exactly 11 Minutes after I wrote them.


Awesome stuff! Really glad you're getting the codes.


This is great SEV2, thank you for the effort to solve the problem, this is the sort of thing that not only saves a company's good reputation but infact also increases it.


Back to top
eny
#33 Posted : 11 May 2012 12:39:34(UTC)
Rank: Senior Sniper

Groups: Registered
Joined: 09/05/2012(UTC)
Posts: 15
Location: reading uk

Was thanked: 1 time(s) in 1 post(s)
I sent them a mail last night, with proof of purchase, and haven't heard from them at all yet? :(
Back to top
OneShot
#34 Posted : 12 May 2012 06:50:17(UTC)
Rank: Senior Sniper

Groups: Registered
Joined: 09/04/2012(UTC)
Posts: 18

Thanks: 5 times
eny wrote:
I sent them a mail last night, with proof of purchase, and haven't heard from them at all yet? :(


Same here eny, dunno why it's taking them that long Bored
Back to top
OneShot
#35 Posted : 13 May 2012 10:05:53(UTC)
Rank: Senior Sniper

Groups: Registered
Joined: 09/04/2012(UTC)
Posts: 18

Thanks: 5 times
Still no answer for me from Mastertronic, but I'm guessing/hoping they're just taking an early weekend and that the code will arrive on monday.
Back to top
eny
#36 Posted : 14 May 2012 14:42:40(UTC)
Rank: Senior Sniper

Groups: Registered
Joined: 09/05/2012(UTC)
Posts: 15
Location: reading uk

Was thanked: 1 time(s) in 1 post(s)
Got a reply today, and have just winged The Fuhrer himself and then later finished him through the thigh (I was aiming for his funbag...!) So Thank You to Rebellion, and especially to Mastertronic for going beyond the call and providing us disappointed Amazon customers with codes regardless of their failings, I for one am very appreciative of your efforts and am a happy customer. Your service is a breath of fresh air, Thank You!
Back to top
1 user thanked eny for this useful post.
SEV2 on 16/05/2012(UTC)
Rss Feed  Atom Feed
Users browsing this topic
guest
2 Pages<12
Forum Jump  
You cannot post new topics in this forum.
You cannot reply to topics in this forum.
You cannot delete your posts in this forum.
You cannot edit your posts in this forum.
You cannot create polls in this forum.
You cannot vote in polls in this forum.

Sniper Elite
Powered by YAF | YAF © 2003-2010, Yet Another Forum.NET
This page was generated in 0.102 seconds.